Overview of Promass 10 Customer-Specific Password Setting

Promass 10 is a high-precision flowmeter introduced by Endress+Hauser, widely used in industrial process measurement. To prevent unauthorized parameter modification, the device supports setting a customer-specific password. This article will guide you step by step to complete the password setting and ensure safe operation of the device.

Promass 10 customer-specific password setting interface

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Steps to Set the Customer-Specific Password

Please follow the steps below to ensure the password is set correctly.

  1. Enter the device main menu and select the "Setup" option.
  2. In the setup menu, find the "Password" or "Security" submenu.
  3. Select the "Customer-specific password" option.
  4. Enter the new password you want to set (usually a 4-digit number).
  5. Confirm the password and save the settings.

Promass 10 password entry interface

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Precautions and Parameter Description

When setting the password, please note the following:

  • The password length and complexity must meet the device requirements.
  • Please keep the password safe. If lost, you need to contact the manufacturer for reset.
  • The customer-specific password is different from the factory password, which is used for advanced maintenance.
ParameterDescription
Password typeCustomer-specific password
Default passwordNone (must be set by yourself)
Password length4-digit number
Scope of applicationParameter modification protection

FAQ

What should I do if I forget the password?

If you forget the customer-specific password, you need to contact Endress+Hauser technical support and provide the device serial number for reset.

Can the password be canceled after setting?

Yes. Enter the password menu and select "Disable password" to cancel password protection.